Treat family and friends to the complete short-stay package with Innkeeper's Lodge e-gift cards, These can be redeemed against accommodation in any of our 40+ UK hotels, and to buy food and drink in the quality pubs and restaurants next door.
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Where can I buy Innkeeper's Lodge gift cards?
Innkeeper's Lodge gift cards are available to purchase online. You can choose to have your gift card sent to your recipient by email or text message.
Where can I spend Innkeeper's Lodge gift cards?
Our gift cards are valid at any Innkeeper's Lodge in the UK.
In what amounts are your gift cards available?
You can credit our gift cards with any denomination of £5, up to the total value of £100 each.
For how long are they valid?
Our gift cards are valid for 12 months from the date of purchase.
Who can I send an email or text message e-gift to?
Email gift cards (or 'e-gifts') can be sent to anyone with a valid email address. Text message e-gifts can be sent to anyone with a UK mobile numbers starting with 07.
When I order an email or text message e-gift for a friend, how will I know it has been sent?
After you’ve made payment you should receive an email detailing your order and confirming the delivery of your gift card.
What if the gift card is not received?
Email our team with your details and they'll respond to your query as soon as possible.
How do I spend a gift card received by email or text message?
Just show the email (either on your smartphone/device or as a print-out) or text message to your server, who will then redeem it for you.
Do I have to spend all the money on my gift card in one go?
Not at all. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.
Where can I find out what the remaining balance is on my gift card?
To check the balance on your gift card, please click here and follow the simple instructions.
Can I order large quantities of Innkeeper's Lodge gift cards?
Certainly. Simply email our gift-card team and they'll be happy to help.
I have an issue with my gift card, but I can't find the answer here. Whom should I contact?
Email our team, who should be able to help you with any further queries.
Why does Eagle Eye Solutions Ltd. appear on my bank statement?
This website and orders for Innkeeper's Lodge gift cards made through the website are managed by our third party service provider, Eagle Eye Solutions Ltd., 5 New Street Square, London, EC4A 3TW, registered in England company number 04745717. The gift card customer is contracting with Eagle Eye Solutions Ltd. and the payment for the gift purchase will show as Eagle Eye Solutions Ltd. on the bank statement. Eagle Eye Solutions Ltd. will be responsible for gift card refunds. Mitchells & Butlers gift care team can be contacted via email firstname.lastname@example.org or by phone 0121 498 7098. To contact Eagle Eye Solutions Ltd., visit their website.